We have established a perfect pre-sale, sale, after-sales comprehensive integrated service system, customer-centric, according to the "timely, punctual, time-saving" three principles, in line with the "credibility first, efficiency first, customer first, service first" service purpose, committed to make our products and service quality to a higher level.
Technical Support
During the warranty period, we guarantee the normal maintenance and repair of the equipment at the request of customers. After the expiration of the warranty, our company can also regularly send people to the customer site to do a comprehensive inspection of the equipment, communicate with customers in a timely manner, and establish equipment maintenance files, and make maintenance suggestions to customers according to the inspection results.
Accessory support
If customers need to order spare parts normally, we will provide them at the ex-factory price, giving the maximum discount in terms of price. If customers are in urgent need of accessories, we will respond positively after receiving the message, and send the accessories through express and other means at the first time to ensure that customers can use them normally.
Maintenance support
Our company has a perfect after-sales service system, there is a special person responsible for after-sales service work, in the use of equipment, if there are problems that can not be solved, you can call the after-sales service hotline in time, and our engineering and technical personnel will quickly answer. If the customer can not eliminate the fault, as long as we receive the customer's correspondence, we will reply in time, and send technical personnel to the scene immediately to deal with the scene.